7 of the top lessons learned from experienced community managers

Many of the successful tactics of community management come from experience. Last week on #CMGRHangout, the floor was open for anyone and everyone to get their community management questions answered. Emma Cunningham, David DeWald, Brian Fanzo, Dom Garrett, and David Hurley joined Jonathan Brewer and Sherrie Rohde in answering a plethora of questions. Discussions ranged from whether or not to pay your influencers, the […]

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Choosing a Community Platform

On last week’s #CMGRHangout, we discussed choosing the right platform for your online community. Joining the chat were David “Historian” DeWald, Ben Martin, Jordan Reeves, Dennis Shiao, Brew & Sherrie Rohde. So, you’ve got a community … sort of. When you consider your Facebook page, the comments on your website and maybe articles or content that you’re publishing, you’ve […]

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Step back and take time for yourself

During the #CMGRHangout chat a few weeks ago, NoniShaney; David; Brian; Jon; Abhishek; and Berrak discussed ways they like to spend their time when they are not fully immersed in their community. This is an absolute necessary thing to do. While it seems at times that we, as community managers, are plugged in 24/7, we do require time […]

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Discovering you: Identifying effective tactics to re-charge at work

It’s mid-morning, you’ve already had tens of customer inquiries, your boss just stopped by to ask you for a blog post by the end of the day, and your phone battery just died. It’s early afternoon, you have a list of things to accomplish for the afternoon, but for some reason, you just can’t find […]

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